SCHOOL RIDE ACCESS PASS

STUDENT RIDE ACCESS PASSES

We are committed to ensuring that your students have a memorable and enjoyable experience at our theme park. Understanding the challenges faced by children with additional needs, we offer a special service called the Ride Access Pass.

This is a virtual queuing system tailored to assist:

  • Students who have a physical disability or a medical condition that prevents them from standing for extended periods.
  • Permanently non-ambulant Students.
  • Students who do not understand the concept of queuing.

The Ride Access Pass allows eligible Students to enjoy our attractions without the stress of traditional queuing methods. It's designed to make reasonable adjustments to accommodate their specific needs, ensuring a comfortable and enjoyable park experience for everyone.

 

APPLYING FOR A RIDE ACCESS PASS

To apply for Ride Access Passes for your students, please visit our dedicated application page: Ride Access Pass Application 

Important Note: Schools requiring this additional assistance must apply for the Ride Access Pass before their visit. We regret to inform you that applications for the Ride Access Pass cannot be made on the day of the visit. This policy helps us to better prepare and ensure that we can provide the best possible experience for your school group. Please make sure to apply in advance to benefit from this service.

Please note that eligibility is subject to availability and operational constraints.

If your group's Ride Access Pass application has been approved by the team. Please see below on how to operate your session upon arrival at Chessington World of Adventures: 

  1. Please visit the team within our Guest Help and Information Building located next to our Mane Stage with Chessington and quote your application case number.
  2. The team will verify with the group leaders, distributing the relevant time cards and wristbands to manage your trip to experience our rides and attractions.
  3. On the time card, this will include our list of rides. Please visit your chosen attractions' dedicated Ride Access Pass entrance.
  4. A member of the Rides team will write down the 'Time-Out' on the card and will allow entry to your chosen ride first.
  5. Enjoy the ride!
  6. This is the 'Time-Out', which is dependent on the general wait time of the ride at that specific point. Once the time has been reached, please repeat steps 3 -5 and enjoy the rest of your day!

If you require further information, please visit our accessibility pages that include specific ride guides, or reply to your email case, and our team will get back to you as soon as possible.

If you require further information, please contact our Guest Experience Team via accessibility@Chessington.co.uk or visit our accessibility page.

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